McKinsey's State of AI 2026: the numbers behind the ROI gap
89% of companies use AI. Only 37% see any profit from it, unchanged in a year. What the 6% of high performers do differently.
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AI in recruitment in 2026: the hype, and what firms actually use
Autonomous AI recruiters are all over the headlines. The 2026 data shows what's actually deployed, and where the returns really come from.
Read articleHow to build an AI agent for candidate screening, step by step
Most screening bots get switched off within a month. Here's how to build one your recruiters will actually trust, in six steps.
Read articleWhat an operations audit looks at in an outsourcing firm, and what it usually finds
Outsourcing firms lose money in places that never show up as a line on the P&L. The five places I look first, and what you get at the end.
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Forbes AI 50 2026: What it actually means for ops leaders
The 2026 list dropped this month. 50 companies. The real signal is what your clients now expect from you, and most ops teams haven't caught up.
Why your hiring process is slower than your competitors', and how to fix it
Most recruitment slowdowns get blamed on the team. Look closer and the team is fine. The process behind them was built for a smaller version of the firm.
The 3 workflows every staffing firm should automate before hiring another coordinator
Adding people to a broken process scales the friction across more salaries. These three automations remove the root cause and pay back inside a quarter.
What a real AI hiring audit looks like, and what it finds
Most “AI audits” are vendor pitches in disguise. Here's what an honest one examines, and the three problems that show up almost every time.